Operations & Technology Review
Cross-Business Unit
Management Solution
Management Solution
Connected systems. Clear responsibilities.
An AI-ready way of working.
An AI-ready way of working.
PEOPLERight skills. Right place.
PLANTAvailable. Productive.
PROJECTSOn track. Delivering value.
CONNECTEDOne source of truth.
PREPARED BY EXIQ FOR MW CIVIL · CLIENT REVIEW · OCTOBER 2026
The challenge
Strong specialist systems.
Disconnected handovers.
Disconnected handovers.
People
Workforce & payroll
Plant
Hire, inspections & maintenance
Projects
Field, HSEQ & delivery
Re-keyed
Tracker_v7.xlsx
“Can you confirm…?”
Which version?
Ready to mobilise?
One shared customer · site · job reference
Entered once. Reused by every division.
JOB 24-117
What it costs today
Re-keyed information
Customer, site and job details entered again in each system.
Competing versions
Spreadsheets and email trails drift away from the source.
Unclear readiness
Hard to see what is missing, and who needs to act.
Keep specialist strengths. Fix the handovers.
THE GOAL
The direction at a glance
Specialists connected.
One business view.
One business view.
KEEP
Proven specialist systems keep control of the work they own.
ONE
BUSINESS
VIEW
BUSINESS
VIEW
Shared customer, site
and job reference
and job reference
CONNECT
Shared jobs, tasks, readiness and reporting remove repeated handovers.
CONSOLIDATE
Move more into Odoo only where an accepted workflow reduces effort and cost.
Four principles guide every step
01 / OWNERSHIP
One owner per record
Teams maintain the facts they own. Others reuse permitted status and evidence.
02 / CONTINUITY
Connect before replacing
Retain current controls and history until an accepted successor is ready.
03 / PRIORITY
People lead delivery
Workforce comes first, with shared data and Odoo design progressing alongside.
04 / VALUE
Expand on evidence
Measure reduced administration and usable outcomes before major replacement.
New platform · 1 of 2
Introducing Odoo
The shared business platform
WHAT IT IS
An integrated business management platform: a suite of connected apps that share one database. Switch on only what you need, and add more as you grow.
Why Odoo was selected
1
One shared place
Customers, sites and jobs every division works from.
2
Modular by design
Start small. Expand only where it removes work.
3
Open and AI-ready
Documented interfaces to Viper, the workforce platform and AI assistants.
odoo
ONE DATABASE
CRM
Sales & quotes
Projects
Purchasing
Accounting
Documents
Workflows & forms
Reporting
Apps shown are examples of the Odoo suite. MW Civil will switch on only what earns its place.
Odoo's progressive role
Give the shared platform
a clear job to do.
a clear job to do.
Not just a dashboard.
Its value comes from removing duplicated work, not displaying it in a new place.
Test nowCore Odoo responsibilities
CUSTOMERS & DEMAND
One commercial view
Customers, opportunities and sites, starting with Odoo CRM.
WORKFLOW & ACTION
Clear next actions
Mobilisation workflows and cross-division tasks show who must act.
JOBS & READINESS
One shared job view
People and plant requests linked to the same delivery reference.
MANAGEMENT REPORTING
Reconciled insight
Built from approved workforce, plant, purchasing and financial data.
A single, shared platform. One customer / site / job reference. One set of connected records. Clearer accountability.
Maybe laterSeparate decisions, scope and timing
Purchasing
Purchase and supplier-bill approval
Accounting
Odoo Accounting in place of Xero
Project controls
Budgets, forecasting, variations, claims
New platform · 2 of 2
Introducing Access FastTrack360
Workforce management, payroll and billing, built for Australian labour hire.
Placements
Who works where
Timesheets & approvals
Award interpretation & payroll
Client invoicing
For hours worked
Two cycles, kept separate
How MW Civil operates today
MONTH 1
MONTH 2
A fortnight crossing month end still reconciles
Fortnightly payroll
Monthly client billing
WHY MOVE FROM MICROKEEPER?
Fragmented candidate records
Manual onboarding and credentials
Spreadsheet-led allocation
WHY FASTTRACK360?
Separate pay and billing cycles
Built for Australian labour hire
Led the workforce assessment
Scored 82/100 in a close field. The final choice rests on a demonstration using MW Civil's own scenarios.
Status: preferred upgrade from MicroKeeper, subject to a formal demonstration and acceptance.
Connected architecture
Keep the operational records
where they belong.
where they belong.
PEOPLE & WORKFORCE
MicroKeeper
Access
FastTrack360
FastTrack360
People, placements, approved time and pay/bill.
PLANT & EQUIPMENT
Viper +
VisionLink
VisionLink
Hire, availability, inspections, defects and maintenance.
PROJECTS, FIELD & HSEQ
GoFormz / Dashpivot
+ SkyTrust
+ SkyTrust
Field forms, site records, safety and controlled documents.
COMMERCIAL & FINANCE
CRM + Xero
+ Zahara
+ Zahara
Customers, ledger, invoicing and purchasing approvals.
SHARED IDENTIFIERS + INTEGRATION
One customer / site / job reference connects the records.
Controlled connections
Approved data only
odoo
THE SHARED PLATFORM
The whole business sees one job.
One commercial view
One shared job view
Clear next actions
Reconciled insight
Software treatment by stage
A clear plan for every system.
KEEP
Proven and fit for purpose
Viper
Plant authority
Microsoft 365
Productivity and collaboration
SkyTrust
Retained, pending HSEQ review
Live throughout the programme
UPGRADE
Move to a stronger platform
MicroKeeper
Access
FastTrack360
FastTrack360
Future workforce platform, pending formal demonstration.
Pilot months 3–6 · live months 6–12
INTRODUCE
New capabilities
Odoo CRM
Customers, sites and demand
Odoo workflows & forms
Mobilisation and cross-division tasks
Odoo reporting
Reconciled management foundation
Design 0–3 · pilot 3–6 · roll out 6–12
REPLACE LATER
Phase 4, only where proven
Xero → Odoo Accounting
Finance-approved cutover
Zahara → Odoo
Selected purchasing and supplier approvals
Spreadsheets & registers
Duplicates retired
Months 12–18, after acceptance
Current systems stay live until each successor is accepted.
One job, from enquiry to close-out
One request. Two fulfilment paths.
One controlled outcome.
One controlled outcome.
01
Client enquiry
Customer, site and required work captured once.
CRM
02
Define demand
Labour, plant and/or project delivery.
JOB 24-117
03 · TWO FULFILMENT PATHS, IN PARALLEL
PEOPLE
Labour fulfilment
FastTrack360
Recruit &
allocate
allocate
Onboard &
comply
comply
Approved
time
time
Pay & bill
ready
ready
PLANT
Plant fulfilment
Viper retained
Plant
availability
availability
Allocate
in Viper
in Viper
Inspections
& defects
& defects
Billing
readiness
readiness
PROJECTS
Field & project evidence
Field tools · SkyTrust
Delivery
evidence
evidence
HSEQ
records
records
Field data
& photos
& photos
Approvals feed
the same job
the same job
04
Mobilisation & delivery
Site access, forms, inductions and tasks in one readiness view.
05
Evidence & approvals
Approved time, plant events, field records and quantities.
06
Claims & invoices
Labour, plant and project claims follow their own rules.
07
Management visibility
Cost, utilisation and exceptions, reconciled to source.
AI-ready operating model
The assistant helps.
The business stays in control.
The business stays in control.
MW Civil assistant
ILLUSTRATIVE
Find available operators for next week.
12 operators available2 gaps to reviewLinked to workforce records
Are we ready to mobilise tomorrow?
2 approvals missing · mobilisation pack drafted for your review
Give me a project progress update.
Weekly update drafted from reconciled information. Ready for review.
Ask about people, plant or projects…
STAFF
Ask in plain language, in the context of your role.
ASSISTANT
Retrieves, explains and prepares work using approved actions.
TOOLS
Scoped interfaces, permissions, approvals and audit history.
SYSTEMS
FastTrack360 · Viper · Odoo · Xero · field / HSEQ: the source of truth.
Decisions stay with people
Answers and drafts first
Deployment
Draft 18-month deployment plan
Use specialist systems now, introduce Odoo as the main integrated platform, and replace only through controlled cutover.
MONTH 0
3
6
12
18
PHASE 01 · 0–3 MONTHS
Foundation
Plan, design and align
- • Governance, ownership and target architecture
- • Odoo-led operating model designed
- • FastTrack360 cutover approach defined
- • Viper, SkyTrust and Microsoft 365 integration needs confirmed
Gate: scope and architecture agreed
PHASE 02 · 3–6 MONTHS
Pilot
Validate and test
- • Pilot Odoo CRM and selected workflows
- • Pilot FastTrack360 as the MicroKeeper replacement
- • Validate connected handovers with real jobs
- • Confirm reporting and controls
Gate: pilot validated
PHASE 03 · 6–12 MONTHS
Rollout
Deploy and connect
- • FastTrack360 live; MicroKeeper replaced
- • Odoo CRM and connected workflows rolled out
- • Reporting connected across People, Plant and Projects
- • Duplicate spreadsheets and registers reduced
Gate: operational rollout accepted
PHASE 04 · 12–18 MONTHS
Consolidate
Replace where proven
- • Accounting moves from Xero to Odoo
- • Selected purchasing, approvals and forms into Odoo
- • Zahara reduced where Odoo procurement is accepted
- • Dashboards and AI-ready integrations
Gate: finance cutover approved
Current systems stay live until each replacement is accepted. Timing follows readiness, not the calendar.
Decision, delivery and acceptance
Endorse the direction.
Prove each step.
Prove each step.
01
Endorse the direction
Commission foundation planning, named owners and complete costing.
02
Authorise each step
Procurement and each operational release approved separately.
03
Clear accountability
Executive sponsor, one process owner, business-owner acceptance.
Pilots must demonstrate
Connected jobOne reference, no duplicate trackers
Visible next actionWhat is missing, and who must act
Trusted reportingReconciles to approved source records
Independent pay & billPayroll and monthly billing stay distinct
Controlled assistanceAI never bypasses permissions or approval
Never switch payroll and the ledger at the same time.
Measure against today's process
Reporting time
Manual handling
Approval effort
Billing corrections
Unresolved exceptions
Extra field effort
Compare the complete three-year cost
Licences, configuration, interfaces, migration, training, support and exit. Count only demonstrated improvements.
Keep specialist strengths.
Fix the handovers.
Build a connected, AI-ready MW Civil.
NEXT STEP
Endorse the staged direction and commission foundation planning.
Same people. Smarter tools. A stronger MW Civil.
PREPARED BY 
MW Civil / Cross-Business Unit Management Solution01 / 13